Performance & Talent Management Lead

About Zyeta

Zyeta is a workplace design and build company delivering human-centric, technology-enabled and future-ready workspaces through integrated design, architecture, engineering and project management capabilities.

Role Overview

We are looking for a Performance & Talent Management Lead (IC role) to drive organisation-wide performance management, talent development, performance improvement and business process optimisation. The role will partner with the CHRO, L&D and business leaders to strengthen performance culture, develop future talent and improve organisational effectiveness.

Key Responsibilities

• Own end-to-end performance cycles, including goal setting, KRAs, KPIs, mid-year reviews, annual appraisals and calibration.
• Partner with functional leaders to align individual and team goals with business objectives.
• Develop performance dashboards and provide actionable insights to leadership.
• Implement the 9-Box Talent Review Matrix to identify high performers, high-potential employees and future leaders.
• Drive talent reviews, Individual Development Plans (IDPs), career development and succession planning.
• Partner with L&D to address capability gaps through targeted learning initiatives.
• Identify performance gaps and work with HRBPs and managers to implement and monitor Performance Improvement Plans (PIPs).
• Conduct root cause analysis and recommend interventions to improve employee productivity and effectiveness.
• Partner with business teams to identify workflow gaps, operational bottlenecks and process inefficiencies.
• Define process KPIs and drive improvements in productivity, turnaround time, quality and accountability.
• Monitor improvement initiatives and measure their impact on business outcomes.
• Collaborate with HR, L&D, HRBPs and business leaders to align performance and talent initiatives with business priorities.
• Drive cross-functional action plans and present performance, talent and process improvement insights to the CHRO and leadership team.

Key Performance Indicators (KPIs)

• Timely completion of performance review cycles and goal-setting.
• Quality of performance calibration and 9-Box talent assessments.
• Effectiveness of PIPs and employee development plans.
• Progress on succession planning for critical roles.
• Measurable improvements in productivity, process efficiency, quality and turnaround time.
• Timely delivery of cross-functional improvement initiatives.

Required Skills & Competencies

• Strong knowledge of performance management, KRAs, KPIs, appraisals and calibration.
• Hands-on experience with 9-Box talent reviews, succession planning and talent development.
• Experience managing PIPs, root cause analysis and performance improvement initiatives.
• Understanding of business process improvement and workflow optimisation.
• Strong analytical, problem-solving and stakeholder management skills.
• Proficiency in MS Excel, PowerPoint, HRMS/PMS platforms and reporting dashboards.
• Ability to collaborate with HR, L&D and business teams and drive measurable outcomes.

Education & Experience

• MBA/PGDM in HR or a relevant postgraduate qualification preferred.
• 7–12 years of experience, with strong hands-on exposure to performance and talent management.
• Proven experience independently managing performance cycles, talent reviews and development initiatives.
• Experience in business process improvement and cross-functional projects.
• Experience in design and build, architecture, engineering, construction or other project-based organisations is an advantage.

Why Zyeta

• Work closely with the CHRO and business leaders.
• Shape performance culture, talent development and business effectiveness.
• Access to LinkedIn Learning.
• Health(5L), term life and accidental insurance coverage.
• Workplace benefits: Cult fitness discounts, office breakfast and books and periodicals through the Flexible Benefits Plan.
• Work with multidisciplinary teams focused on innovation and excellence.
• Ola/Uber Travel Pass