At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Your future role
Take on a new challenge and apply your data management and analytical expertise in a new cutting-edge field. You'll work alongside collaborative and detail-oriented teammates.
You'll play a key role in ensuring the smooth operation of train services by managing critical data, analyzing fleet performance, and supporting our service teams. Day-to-day, you'll work closely with teams across the business (Fleet Control, RAMS, and Project Engineering teams), prepare detailed reports for internal and external stakeholders, and actively contribute to reliability growth initiatives.
You'll specifically take care of managing database-related work for warranty/service projects and monitoring fleet performance, but also ensure timely submission of reports and maintain consistent communication with customers and operators.
We'll look to you for:
- Providing up-to-date fleet status data to internal and external customers
- Coordinating with internal and external teams to ensure smooth train operations
- Managing day-to-day communications with customers and operators regarding service provision
- Monitoring product performance and tracking data for reporting purposes
- Preparing and submitting daily, weekly, and monthly KPI reports
- Actively participating in customer meetings and reliability improvement initiatives
- Ensuring data quality in GSI and improving data capture processes
- Preparing technical reports for critical failures
- Contributing to the Return of Experience by sharing insights and lessons learned
All About You
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
- Bachelor's degree in Electrical/Electronics Engineering or equivalent; an MBA is preferred
- Strong data management and analytical capabilities
- At least 4 years of experience in the rail or metro industry, particularly in fleet coordination, operation, or customer interaction
- High proficiency in MS Office tools, especially advanced Excel and PowerPoint skills
- Knowledge of quality and safety systems
- General understanding of rail vehicle maintenance requirements
- Experience in a service site or production environment
- Ability to collaborate effectively with cross-functional teams
Things you'll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
- Enjoy stability, challenges and a long-term career free from boring daily routines
- Work with new security standards for rail signalling
- Collaborate with transverse teams and helpful colleagues
- Contribute to innovative projects
- Utilise our flexible and inclusive working environment
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development, through award-winning learning
- Progress towards roles such as Fleet Manager or PI Manager
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
