Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India.
Job Description
Join us as a Performance & Business Management Analyst
- Take on a role with great career development potential and harness your analytical talents
- We'll look to you utilise your specialist knowledge in Internal & External Service Management and provide insightful analysis and understand the impact to the business
- You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long term goals
What you'll do
As a Performance & Business Management Analyst, (Outsourcing Internal Service Management / External Service Management).
Your responsibilities will include:
- Engaging and influencing stakeholders to make sure that the best outcomes related to ISM /ESM are delivered for the business
- Delivering recommendations and decisions required to improve business ISM & ESM performance
- Reviewing relevant MI and providing ad-hoc analysis of data
The skills you'll need
We're looking for someone with Internal & External Service Management experience of working in a support role. You'll need excellent knowledge of the customer business, key internal & external services and how it interacts with the rest of our business. Demonstrated experience in Supply Chain Management and Third Party Risk Management is highly desirable and will be considered a key differentiator for candidates applying to this role
We'll also look to you to demonstrate:
- A broad background of working effectively with a variety of stakeholders at different levels
- Proven experience of Microsoft Office applications
- Broad experience of executing and managing key methodologies, tools and frameworks
