The People Success Lead at GreyLabs is a builder's role at its core. This role sits at the intersection of People Operations and People Partnering and is designed for someone who enjoys building from scratch, iterating fast, and owning outcomes end-to-end. You'll work closely with the Director of People and Culture to co-create people systems, processes, and experiences that support GreyLabs rapid growth and evolving culture. This is a role for someone who enjoys thinking, building, scrapping, rebuilding, and improvingcontinuously.
The Core Responsibilities For The Job Include The Following
People Operations and Core Foundations:
- Own and run end-to-end people operations across the employee lifecycle (onboarding, documentation, HRIS, policies, and exits).
- Build, document, and scale HR processes, SOPs, and internal playbooks.
- Partner with Finance and external vendors on payroll, benefits, and statutory compliance.
- Ensure data accuracy, operational hygiene, and seamless execution.
People Partnering And Employee Experience
- Act as a trusted people partner to managers and teams.
- Support performance conversations, feedback cycles, and team effectiveness.
- Drive engagement initiatives, employee listening, and culture programs.
- Be a strong point of contact for employee queries, context, and resolution.
Communication, Creativity, And Enablement
- Create internal communication assets, decks, and people playbooks.
- Use tools like Canva (or similar) to design clear, engaging, and effective content.
- Simplify complex people processes into easy-to-use guides for employees and managers.
Thought Partnership And Ownership
- Brainstorm, challenge ideas constructively, and co-build solutions.
- Bring structured thinking, creativity, and execution rigor to people challenges.
Requirements
- 3-7 years of experience in People Ops, HR Ops, or HRBP roles.
- Prior experience in startups or high-growth environments is a strong plus.
- Someone who enjoys building before polishing.
- Comfortable working without rigid playbooks.
- High ownership mindset with strong execution capability.
- Creative thinker with solid operational fundamentals.
- Clear, empathetic, and practical communicator.
This job was posted by Swati Singh from GreyLabs AI.