People Operations Specialist

This is a 6-month contract role under Optimum Solutions.

This role supports our client, a leading Southeast Asian superapp that offers a wide range of services, including mobility, food delivery, and digital payments.

Work Schedule and Hours: Monday - Friday, 10am - 7pm (inclusive of a 1-hour lunch break)

The Core Objectives

. Support the design, documentation, and operationalization of Performance Management policy and process

details, including manager guidance, FAQs, process playbooks, and implementation materials.

. Partner with internal People teams to design and coordinate enablement programs, training materials,

stakeholder reviews, and communications for managers and employees.

. Support the annual engagement survey cycle, including survey design, administration, response monitoring,

reporting, analysis, and preparation of leadership-ready insights.

Qualifications:
Must-Have

. At least 5 years of experience in HR, People Operations, Organizational Development, Talent Management, Employee Engagement, or related fields.

. Experience supporting the implementation of a Performance Management system and administration of an annual engagement survey is required.

. Strong project/program coordination skills, with the ability to manage timelines, stakeholders, documentation,

and follow-through across multiple workstreams.

. Strong written communication and analytical skills, with the ability to prepare concise materials, summaries, reports, and stakeholder-ready outputs.

Nice-to-Have

. Prior experience supporting performance management, talent review, employee listening, engagement surveys,

or large-scale HR program rollouts.

. Comfortable working with survey data, reporting outputs, spreadsheets, and basic analysis to identify themes

and insights.

. Experience working in a fast-paced regional or matrixed organization, ideally partnering with cross-functional People/HR stakeholders.