PEOPLE OPERATIONS MANAGER

Build the Future of On-Demand Hospitality with Us

Servouz is a technology-enabled hospitality platform that connects hotels, event hosts, and individual customers with trained butlers and bartenders. As we scale, we are looking for professionals who can take ownership, build relationships and help us create a seamless hospitality ecosystem.

1. PEOPLE OPERATIONS MANAGER

Location: Delhi | Experience: 4–5 years | Reporting: Senior Management | CTC: As per industry standards

The Opportunity

This is primarily a business development role for someone who understands the hospitality industry, knows how to build relationships and can convert networks into business. The ideal candidate may come from hotel HR, business development, sales or a similar client-facing role and should be comfortable wearing multiple hats in a growing company.

Key Responsibilities

• Build and develop relationships with hotel chains, hotels, event companies and individual clients.
• Identify new business opportunities, initiate conversations, conduct meetings and close deals.
• Build a strong network within the hospitality ecosystem and convert relationships into partnerships.
• Onboard hotels, clients and business partners onto the Servouz platform.
• Drive local business development through meetings, networking and regular market visits across Delhi/NCR.
• Manage day-to-day internal HR activities and support employee-related processes.
• Work directly with senior management on business growth initiatives and execution.
• As the business grows, contribute to building and managing a larger BD/people team.

What We're Looking For

• 4–5 years of relevant experience, preferably in the hotel/hospitality industry.
• Strong networking, relationship-building, business development and negotiation skills.
• Ability to independently take a lead from initial conversation through to closure.
• Excellent verbal and written communication skills.
• Good presentation skills and confidence in creating PowerPoint presentations.
• Comfortable working with MS Excel and other digital tools.
• Digitally savvy and able to quickly understand, demonstrate and use an app/web-based platform.
• Self-driven, organised and comfortable working as an individual contributor.
• A strong ownership mindset and the ability to work directly with senior management.

HOW TO APPLY

Interested candidates can send their CV to [Confidential Information] along with a short cover note explaining why they believe they are the right fit for the role.

Subject line: Application – People Operations Manager