Job Summary
Join our dynamic team as a PE-Enrollment & Billing specialist where you will play a crucial role in managing membership data using Facets. With a focus on commercial insurance enrollment you will ensure accuracy and efficiency in billing processes. This night shift office-based role requires excellent English language skills and offers an opportunity to contribute to impactful projects.
Responsibilities
- Manage and maintain membership data using Facets to ensure accuracy and compliance.
- Collaborate with team members to streamline enrollment processes and improve efficiency.
- Analyze membership data to identify trends and opportunities for process improvement.
- Provide support in resolving enrollment and billing discrepancies to ensure customer satisfaction.
- Coordinate with internal departments to ensure seamless integration of membership data.
- Monitor billing processes to ensure timely and accurate invoicing.
- Assist in developing strategies to enhance enrollment and billing operations.
- Communicate effectively with stakeholders to address concerns and provide solutions.
- Utilize technical skills to troubleshoot and resolve system issues related to membership data.
- Contribute to the development of best practices for enrollment and billing procedures.
- Participate in training sessions to stay updated on industry standards and practices.
- Support the team in achieving departmental goals and objectives.
- Ensure compliance with regulatory requirements in all enrollment and billing activities.
Qualifications
- Demonstrate proficiency in using Facets for membership management.
- Possess strong analytical skills to interpret membership data effectively.
- Exhibit excellent communication skills in English for stakeholder interactions.
- Show familiarity with commercial insurance enrollment processes.
- Display problem-solving abilities to address billing discrepancies.
- Have a keen eye for detail to ensure data accuracy.
- Be adaptable to night shift work schedules.
- Maintain a collaborative approach to work within a team environment.
- Stay committed to continuous learning and improvement.
- Demonstrate organizational skills to manage multiple tasks efficiently.
- Show initiative in identifying areas for process enhancement.
- Possess a customer-focused mindset to ensure satisfaction.
- Be proactive in contributing to team success.
Certifications Required
Facets Membership Management Certification
