PD

Inviting applications for the role of [Process Developer], [Collection]!

In this role,

You are responsible to contact Customer for timely payment and unapplied cash items, understanding and checking all nuance within given timeframe without any intervention.

Well known for Customer collection strategies to reduce DSO.

Responsibilities

• Regular and prompt phone calls and email contact with assigned Customer to build good Customer relationships.

• 100% Accuracy is required, understanding of upstream and downstream process.

• Gather data from ERP system & Follow up data extraction with concern teams to gather other tools calculate Metrics.

• Analyze datasets, assess current business process and provide solution.

• Work to reduce DSO target and pass due invoices.

• Help the team on high level Insights. Generate Monthly and Weekly reports as part of reporting.

• Handles internal/external escalations, disputes raised by customer.

• Identify areas of process improvements

Qualifications we seek in you!

Minimum Qualifications

Relevant experience in Collection.

Bcom, Mcom

Good understanding on ERP, preferably SAP.

Preferred Qualifications/ Skills

• Excellent verbal and written communication skills

• Clear communication and ability to explain data and insights to users of reports.

• Good Understanding on O2C (Order to Cash)

• Must possess analytical skills, problem solving skills, and the ability to handle stress well.