PB-Teller Auth

HDFC

Delhi NCR

3-8 Years

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Job Description

Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio

Supervise & monitor Personal Banker desks and contract sales staff
Branch administration
Lobby Management
Ensure quality customer service is delivered
Resolution of customer queries/complaints
Customer service to ensure walk in customers issues
Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
Branch Operations and Audit Compliance
Branch Merchandising
Generate business, cross sell and monitor cross sales of Personal Bankers
Generate leads for Third Party Products to the customers
Ensure that all tellers are adequately trained on the Products of the bank.

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Indian

About Company

HDFC

HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings, making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
As of March 31st, 2023, HDFC Bank€™s extensive network comprised of 7,821 branches and 19,727 ATMs / Cash Deposit & Withdrawal Machines (CDMs) across 3,811 cities / towns. HDFC Ltd.€™s distribution network comprising 737 outlets, which include 214 offices of HDFC Sales Private Limited stands amalgamated into the Bank€™s network. The Bank€™s international presence includes branches in 4 countries and 3 representative offices in Dubai, London and Singapore offering Home Loan products to Non-Resident Indians and Persons of Indian Origin

Job ID: 108506737

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