Payroll Specialist

Qualification -

Must be Commerce Graduate/M.Com/MBA

Job Description -

Becomes a Subject Matter Expert - Thorough working knowledge of functional area.

Accounting entries into internal accounting systems post Payroll finalization

Administering end-to-end payroll for Client's Employees per the prescribed timelines / Payroll cycles and the subsequent interrelated activities (like reporting, notifications etc...)

Recognize a Non-standard situation and alert Team Lead & Process Manager. Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation.

Quality Control and Quality Audits for team performance

Manage Team queries in a scientific and systematic – SOPS, FAQ's, KM system etc.

Own and maintain changes to relevant Process Documentation, Training and Certification Modules

Demonstrate an ability to train associates in the Domain. Train new joiners & administering certification

Assisting Team Lead in management tasks as required, especially in multi-shift environment by acting as a SPOC. Grooming ground for Team Lead role.

Technical skills

Relevant and assigned interaction with clients.

Work on higher complexity areas and perform additional responsibilities reporting of MIS, Query management.

Informally responsible for a small team of Level 2s at the discretion of the Team Leader

MIS/reporting skills

SAP tool and BI

Soft Skills

Absorb and develop people management skills & supervisory skills

Develop client communication skills & basic presentation skills

Contribute to process improvement.

Problem Solving Skills

Able to handle complex / critical situations

Customer orientation

Timeline driven