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Downloading report from the ESC tool and Assigning the tickets with in the Team Members
Resolving the employees Salary queries and Income Tax querie thru tickets, email and calls on or before agreed SLA
Complicated tickets will be handled over a telephonic conversation or through an email communication
Co-ordinate with different internal teams for resolving the query ( Payroll Team, HR, SAP Time entry team)
NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.
Job ID: 146082217
