Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group
Responsibilities:
- Lead the accurate and timely processing of payroll
implementation projects, ensuring seamless delivery for clients and efficient
coordination within the payroll team. - Serve as the primary point of contact for clients, expertly
managing expectations and providing comprehensive updates on project progress. - Oversee the collection and analysis of payroll requirements,
translating these into detailed system specifications for successful
implementations. - Demonstrate advanced expertise in the implementation and
support of Philippines payroll systems, with an added advantage of global
payroll experience. - Exhibit extensive domain knowledge of global payroll, HR,
and benefits systems. - Maintain an in-depth understanding of statutory policies
applicable in the Philippines, ensuring compliance in all payroll
operations. - Efficiently manage complex and high-volume payroll
operations, optimizing workflows and enhancing overall efficiency. - Execute and adjust strategic plans with a high degree of
independence, ensuring alignment with organizational goals. - Proactively initiate and implement innovative process
improvements, driving operational excellence.
- Communicate clearly and effectively through verbal, written,
and non-verbal methods across all levels of the organization. - Provide leadership in configuring and testing integrations
between Darwinbox and other third-party solutions, ensuring seamless system
interoperability. - Recommend best people practices aligned with client business
needs - Assist the product implementation team during the
implementation process in coordination with the client teams to ensure
successful go-live(at the customer site if required) - Support clients to resolve queries on Payroll, as and when
required. - Testing and developing new enhancements for the payroll
module and coordinating with the development team - Resolve problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment; following
up to ensure resolution.
Requirements:
- In-depth knowledge of Philippines /Indonesia Payroll with an experience
of at least 12 + years in payroll implementation/support - Good understanding of statutory compliances of the
country - Proven ability to work and effectively communicate with
C-level executives and line of business representatives. - Proven ability to understand client pain points and propose
solutions. - Excellent communication and interpersonal skills.
- Strong analytical skills for problem-solving and proposing
resolutions. - Effective time management skill
- Client handling and payroll system implementation
(Transition) - Location:Hyderabad
