Payments Operations

Payment Operations Payment Processing and Payment Investigations Candidate profiles should have relevant banking operations experience, strong communication skills, and hands-on exposure to payments, investigations, or reconciliation. Role 1: Payment Processing Analyst Banking Operations - Payments / Remittance / Reconciliation Job Level Analyst Experience Minimum 2 years of relevant experience Education Any bachelor's degree Language Fluent English - written and spoken Key Responsibilities • Process payment transactions and instructions, investigations, and reconciliation in line with prescribed operating procedures. • Deliver productivity and quality as per defined targets. • Adhere to risk and control protocols while maintaining a client-oriented approach. • Coordinate with internal process partners for query resolution. • Identify opportunities for process improvement. • Prepare MIS and reports for client review. • Interact with clients through in-person discussions, phone calls, and email. Required Skills and Competencies • Experience in payments, remittance, investigation, or reconciliation processing. • Computer proficiency and comfort working with operational systems. • Strong customer and stakeholder communication skills. • Banking operations knowledge, preferably in payments, investigations, or reconciliation.