Work collaboratively in teams to process medical billing transactions and achieve team goals.
Process Payment Posting transactions with an accuracy rate of 99% or higher.
Understand and apply all business rules provided by the customer, ensuring a high standard of accuracy and adherence to the stipulated turnaround time.
Actively participate in the company's learning and compliance initiatives.
Utilize medical billing knowledge to report performance based on customer Key Performance Indicators (KPIs).
Competencies / Skill Set:
Experience: 1–4 years in Payment Posting.
Interpersonal & Analytical Skills: Strong communication and problem-solving abilities.
Adaptability & Flexibility: Ability to handle change and adapt to new processes.
Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint).
Performance Standards: Consistently meet productivity, quality, and attendance Service Level Agreements (SLAs).
Teamwork: Willingness to be a team player and take initiative when needed.
