Payment Operations

Experience: 10–14 years

Qualification: B.Com / Finance

Location: Bengaluru

Work Mode: Work from Office| Shift: US/Rotational

Role Overview

We are looking for an experienced Payment Operations Manager to lead end-to-end

banking payment operations, ensuring operational efficiency, compliance, service

quality, and customer satisfaction.

Key Responsibilities

• Manage end-to-end Payment Operations covering ACH, Wire, SWIFT, Fedwire,

Cheques, and Lockbox.

• Oversee payment processing, repairs, investigations, reconciliations,

claims, adjustments, and servicing.

• Ensure adherence to banking regulations, ACH/NACHA, Fedwire,

sanctions/OFAC, and risk controls.

• Lead and develop teams, drive operational performance, and manage

transitions/change initiatives.

• Partner with senior stakeholders to establish operational goals, processes, and

service standards.

• Identify process improvement opportunities and drive efficiency, quality, and

customer experience.

Key Requirements

• 10–14 years of experience in Banking/Payment Operations; leadership

experience preferred.

• Strong knowledge of domestic & international payments, Cheques, and

Lockbox Operations.

• Excellent analytical, problem-solving, communication, and stakeholder

management skills.

• Strong understanding of payment systems, controls, and regulatory

requirements.

• B.Com / Accountancy background preferred.

• Flexible to work US/Rotational shifts and extend hours during transition.

Kindly share your CVs via below-mentioned link-

https://hub.airahr.ai/apply/c74ea3d9-5fa2-41a3-a41b-e32364515a0a