Join a team shaping the future of digital payments and drive your professional growth. Become a pivotal leader at the forefront of revolutionizing payment operations, where your expertise will help drive efficiency across our financial systems.
As a Payment Operations Associate in the Transaction Approval Group (TAG) within Commercial & Investment Banking Operations, you will help manage overdrafts that arise from underlying account sweep structures & issuance of returnable instruments. You will partner with Client Onboarding & Services and Credit to ensure policies, procedures, and control requirements are appropriately defined and consistently followed. TAG operates in a high-tempo, global environment, requiring adherence to multiple trade and currency cut-offs while also supporting ongoing project deliverables.
Job responsibilities
- Manage cash payment and securities settlement and monitoring/approval functions that affect and control credit and intra-day exposure for a portfolio of clients, products, and currencies
- Investigateoverdrafts that arise on accounts due to participation in a sweep structure.
- Applystrong operational discipline-conduct investigations and ensure timely outreach to COS and Credit-to manage and mitigate credit exposures.
- Understand and executerequired operational control procedures.
- Supportmanagement-directed projects aligned to TAG's core responsibilities (e.g., contributing to the development of Global Funds Control (GFC), Custody Credit Engine (CCE),Integrated Credit Risk Desktop (iCRD), and other credit-control systems).
- Serveas a subject matter expert on funds-control payment systems and related processes.
Required qualifications, capabilities, and skills
- Bachelor's degree
- Minimum 8 years of experience working in Risk & Controls or Banking/Payment Operations or Client Service or Product Management
- Prior experience and proven ability to communicate effectively and confidently with senior management
- Expertise in Microsoft Applications (especially PowerPoint and Excel) and experience using SharePoint
- Self-starter, capable of working independently, making decisions using a risk and control mindset
- Proven track record of multi-tasking in a time sensitive environment
- Quick learner and strong interpersonal and team working skills
- Open attitude towards sharing ideas and knowledge with appropriate partners/stakeholders
- A proactive approach to problem solving and taking ownership of issues
Preferred qualifications, capabilities, and skills
- Knowledge of cash management products, payment systems, Securities clearing/processing and settlements
