Patient Support and Recruitment Manager

Location: India, remote initially with transition to office based

Company: Sanius Health

About Sanius Health

Sanius Health is a leading real world evidence and patient generated data platform operating across healthcare and life sciences, with a focus on rare and underserved conditions. The platform integrates hospital pathways, genomic insights and longitudinal disease management into a predictive infrastructure that supports advanced therapies, care coordination and decision grade clinical insight.

Through its disease registries across rare disease and oncology, Sanius Health enables clinical trial recruitment, regulatory validation and reimbursement pathways, connecting healthcare providers, researchers and life sciences organisations through established research partnerships.

Sanius operates across the UK, US and Asia, supporting healthcare systems, clinicians and life sciences organisations at scale.

The Opportunity

We are looking for an exceptional Patient Support and Recruitment Manager to build, manage and scale our patient support and recruitment operations in India.

This is a hands on leadership role with full responsibility for team performance, delivery and operational execution. You will manage teams responsible for patient engagement and recruitment, while also contributing directly to delivery.

You will be accountable for building a high performing team, setting standards and driving outcomes in a fast paced, high accountability environment. This role requires someone who leads from the front and sets the pace for the team.

Key Responsibilities

• Build, manage and scale patient support and recruitment teams

• Take full ownership of team performance, including delivery, quality and output

• Lead by example by contributing directly to patient engagement and recruitment activities and delivering your own targets

• Manage day to day operations across patient engagement, onboarding and recruitment

• Ensure high quality patient communication across telephone and digital channels

• Set clear targets, KPIs and performance expectations across teams

• Monitor performance metrics and take action to improve outcomes

• Recruit, train and manage team members, including performance management where required

• Implement structured processes to improve efficiency, consistency and scale

• Work closely with UK leadership to align delivery with global programmes

• Ensure accurate reporting, documentation and operational oversight

• Maintain high standards of professionalism, compliance and patient care

What We Are Looking For

• A Master's degree is required

• Proven experience as a manager leading teams, this is essential

• Strong experience in patient support, recruitment, call centre or healthcare operations environments

• Excellent English communication skills, both written and verbal

• Strong leadership capability with the ability to build, manage and develop teams

• High work ethic with a hands on, execution focused approach

• Strong operational mindset with the ability to drive performance

• Excellent organisational skills and attention to detail

• Ability to operate in a fast paced, high accountability environment

Working Style

• India based role, remote initially as we establish our office presence

• Candidate must be comfortable transitioning to an office based environment once established

• Requires availability across weekends and weekdays to support global operations

• High accountability role with direct responsibility for team performance

• Direct interaction with international teams across the UK and beyond

Early Builder Package – Sanius Health

Ownership and Reward

• Equity: Early stage stock options (£1,000 indicative allocation for India based roles, with progression as you grow)

• Performance Bonus: Based on team and company performance, subject to company policy and eligibility

• Clear progression into senior management and leadership roles

Speed and Career Growth

• Promotion reviews every 6 to 9 months

• Opportunity to scale and lead larger teams and functions

• Direct exposure to international leadership and decision making

Flexibility and Time

• Remote working initially, transitioning to office based

• Two week company wide closure over Christmas

• One week company wide closure in summer

Learning and Development

• Learning budget and access to training programmes

• Exposure to healthcare, life sciences and AI driven programmes

• Opportunity to engage with global teams and initiatives

Tools and Environment

• Full tech setup provided

Culture and Office Experience

• High performance, team focused culture

• Regular team engagement and development activities

Impact and Mission

• Build and lead teams delivering real world healthcare impact

• Support patient programmes used across hospitals and healthcare systems

• Play a key role in scaling a global healthcare platform

What Makes This Different

• You will build and own a function, not just manage tasks

• You will directly influence how patient operations are delivered globally

• You will work closely with international leadership and teams

Closing Date

Applications close on Friday, 30 April 2026

Important Information

The details set out in this advertisement, including compensation, benefits, incentives and working arrangements, are provided for general guidance only and do not form part of any contractual offer or entitlement.

All elements of compensation, including salary, bonus, equity participation and benefits, are subject to individual agreement, eligibility, company policy and may be amended or withdrawn at the company's discretion.

Working arrangements, including the transition from remote to office based, are indicative and will depend on business requirements and timelines.