Patient Relation- Bangla Language

Role Description:

Must have:

• Fluency in English and Bengali Language

• Excellent Communication skills- spoken & written

• Good listening & perceiving skills

• Quick & assertive in responding to any situation relating to patient treatment

• Must be a Team Player

• Must have the ability to proactively connect with patients

Role & Responsibility:

• To provide information to patients relating to Doctor Profile, Consultation procedure, Medical

Treatment Procedure, Treatment Plans, etc.

• To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating

to treatment plan.

• To ensure that the patient's Consultation, Medical Treatment plan, Documentation, Visa, Arrival,

and Stay is arranged and co-ordinated on time.

• To maintain cordial relations with Hospital & various Departments for smooth patient care.

• To have a good rapport with operations team and to be able to work together in ensuring patient

care.

• To ensure patients are satisfied with our services and value our support.

Preferred/Desired Skills:

• Basic knowledge of Hospital Operations & understanding of Medical Terminology

• Previous experience in healthcare sector or similar profile would be a bonus.

• Education background in Healthcare/Hospital Administration would be considered