Patient Care Coordinator

Allo Health is India's leading chain of sexual health clinics, offering services through 40+ physical clinics across cities like Bengaluru, Mumbai, Hyderabad, Ranchi, and Mysuru, as well as virtual consultations nationwide. Our team of experts has successfully treated over 300,000 patients, addressing a wide range of sexual health concerns with a personalized, private approach. Committed to destigmatizing sexual health, Allo Health provides care for conditions such as erection problems, premature ejaculation, sexual pain, and relationship issues. Our mission is to empower individuals with accessible, judgment-free healthcare solutions.

This is a part-time, on-site role for a Patient Care Coordinator located in Ahmedabad. The Patient Care Coordinator will guide patients through their care experience, handling appointment scheduling, managing patient interactions, and providing exceptional support for their needs. Responsibilities include coordinating care processes, maintaining accurate medical records, and ensuring patients receive a streamlined and empathetic experience at the clinic.

• Proficiency in Appointment Scheduling and Phone Etiquette
• Experience in Care Coordination and Patient Care
• Understanding of Medical Terminology
• Strong organizational and multitasking abilities
• Empathy, excellent communication skills, and the ability to provide patient-centered care
• Familiarity with healthcare services and support systems
• Relevant education or certifications in healthcare, administration, or related fields is a plus