Patient Calling Representative (Spanish)

Patient Calling Representative (Spanish)

Location: Phase 8B, Mohali, Punjab

Openings: 3

Experience: 2–3 Years

Salary: 38,000–40,000/month

Salary: Negotiable for the right candidate based on relevant experience and language proficiency.

Working Days: Monday to Friday + Saturday half day

Working Hours: 5:00 PM to 2:00 AM

We are hiring a Patient Calling Representative (Spanish) for a U.S.-based healthcare project.

Requirements

• Fluent English and Spanish is mandatory.
• 2–3 years of experience in International BPO, Customer Service, Collections, Healthcare BPO or similar voice-based roles.
• Strong verbal communication and customer-handling skills.
• Experience handling customer/patient calls, queries and follow-ups.
• Comfortable working with international/U.S. customers or patients.
• Candidates from Delhi NCR can apply if willing to relocate to Mohali, Punjab.

Key Responsibilities

• Handle patient calls for a U.S.-based healthcare project.
• Communicate with patients professionally in English and Spanish.
• Handle patient queries, requests and follow-ups.
• Provide clear and accurate information to patients.
• Maintain proper records of calls and interactions.
• Ensure a professional and customer-focused experience.

Key Skills

Spanish Language, English Communication, Fluent Spanish, Fluent English, Bilingual Support, Multilingual Support, Patient Calling, Patient Support, Customer Service, International BPO, Healthcare BPO, Voice Process, International Voice, Customer Handling, Call Handling, Patient Queries, Follow-up, U.S. Healthcare, Collections

Selection Process: Internal Screening + Final Client Interview

To Apply: Send your CV to [Confidential Information]