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rnd optimizar

Patient Advisor

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  • Posted 21 hours ago
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Job Description

We are looking for passionate and professional Patient Advisors to join our growing healthcare support team. This role is ideal for candidates with a medical background who can provide exceptional patient communication and coordination in a remote environment.

Position Details

Job Title: Patient Advisor

Work Mode: Remote

Employment Type: Full-Time

Working Days: Monday Friday

Shift Timing: US shift ET

Key Responsibilities

Handle patient interactions through calls, emails, and messaging platforms

Manage appointment scheduling and patient coordination end-to-end

Provide empathetic and professional support to patients

Assist patients with clear communication and clinical understanding

Conduct follow-ups to ensure a smooth patient experience

Maintain accurate patient records and scheduling data

Coordinate with internal teams for patient support and escalation

Eligibility Criteria

Medical background required (RN / Medical Assistant / Doctor preferred)

Excellent verbal and written English communication

Strong interpersonal and patient-handling skills

Ability to work in a fast-paced, patient-focused environment

Skills Required

Prior healthcare or customer support experience preferred

Strong communication listening skills

Professional and empathetic approach

Organizational multitasking abilities

Attention to detail

Team collaboration mindset

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This job is provided by Shine.com

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About Company

Job ID: 148891541