Partner Program Operations Specialist (E-Commerce) | 3rd Party Payroll

EM - Partner Program Operations Specialist

Department: E-Commerce / Partner Program Operations

Location: Gurgaon, India

Contract Type: 1-Year Contract

Purpose & Impact on Organization:

As the Partner Program Operations Specialist Emerging Markets, you will play a key role in driving operational excellence and financial compliance across multiple third-party e-commerce platforms in India, MENA, and Turkey. This role ensures that backend operations such as invoice processing, procurement, and warehouse coordination run seamlessly, supporting business growth and partner satisfaction across diverse and dynamic markets.

Key Responsibilities:

Invoice Management & Financial Coordination

• Review, validate, and submit all invoices related to third-party e-commerce platforms and external vendors to regional finance teams in India, MENA, and Turkey.
• Collaborate closely with finance counterparts to resolve discrepancies and ensure timely payment processing.

Procurement & Inventory Readiness

• Ensure business readiness by initiating and tracking Purchase Orders (PO), Proforma Invoices (PI), and final invoices for carry bags and packaging material in alignment with demand forecasts.
• Liaise with suppliers to ensure timely delivery of packaging materials and consumables required for smooth partner operations.

Warehouse Operations Support

• Monitor and follow up on warehouse operations to ensure on-time processing and fulfillment of Partner Program orders.
• Act as a point of contact between warehouse teams and external partners for issue resolution and process optimization.

Reconciliation & Compliance

• Understand and oversee the reconciliation process for third-party e-commerce partners to ensure accurate financial reporting and compliance with internal and external policies.
• Support audits and internal reviews by providing required documentation and process explanations.

Key Relationships:

• Partner Program & E-Commerce Teams
• Finance Teams in India, MENA, and Turkey
• Supply Chain & Warehouse Operations
• External Vendors & E-Commerce Partners

Knowledge, Skills and Abilities:

• Strong understanding of finance processes including invoice validation, PO/PI processing, and vendor payments
• Experience in warehouse coordination or supply chain operations
• Familiarity with e-commerce platforms and third-party integrations
• Strong attention to detail and problem-solving skills
• Ability to work cross-functionally and in a fast-paced, multicultural environment
• Proficient in Microsoft Excel, SAP (or similar ERP systems), and invoice tracking tools
• Excellent communication skills in English (additional regional languages a plus)

Interested candidates can share their profiles with:

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