Hands-On Technical Asset Manager Position Overview We are seeking a detail-oriented and proactive Hands-On Technical Asset Manager to join our IT team.
This role is responsible for maintaining comprehensive and accurate records of all IT assets using OpenText tools, with a strong focus on compliance.
The ideal candidate will possess thorough infrastructure knowledge, expertise in web applications, and understanding of compliance requirements.
Candidate is expected not only to know relevant compliance standards but also to ensure develop/follow processes to meet & deliver.
You will play a critical role in safeguarding the integrity and availability of asset information, supporting IT operations, and maintaining compliance across the organization.
Key Responsibilities Maintain up-to-date and accurate records of all IT assets, including hardware, software
Oversee the entire asset lifecyclefrom procurement to retirement, ensuring that all processes meet organizational requirements.
Coordinate with various teams such as IT, engineering, procurement, and finance teams to track asset movements, assignments, and disposals, maintaining accuracy throughout.
Develop and implement asset tracking, auditing, and reporting processes that support operational eAiciency. Eliminate any manual process and develop integrations, automations to a no touch process.
Generate regular and ad-hoc reports on asset inventory, utilization, and compliance for service owner, project requests and management review.
Troubleshoot and resolve issues related to asset data integrity with associated systems in IT infrastructure, guaranteeing compliance with internal and external standards. Maintain application & infrastructure required for asset management.
Establish best practices in IT asset management. Required Skills
Demonstrated hands-on experience managing IT assets in a medium to large organization, with a proven track record of meeting compliance requirements.
Strong working knowledge of OpenText or similar enterprise asset tracking tools.
Solid understanding of IT infrastructure components, including servers, storage, networking, and end-user devices.
Proven Integration knowledge & experience combining business applications and infrastructure services
Strong knowledge in understanding business needs and delivering reporting requirements.
Strong knowledge of web applications, their deployment.
Excellent organizational, analytical, and problem-solving skills with strong attention to detail and compliance requirements.
Ability to communicate eAectively with technical and non-technical stakeholders.
Experience with ITIL or other IT service management and compliance frameworks.
Experience with defining & building a process; process automation and workflow optimization within asset management systems.
Familiarity with compliance standards and audit requirements related to IT assets, such as SOX, GDPR, or ISO certifications. Qualification
Bachelor's degree in Information Technology, Computer Science, or related field.
Certification in IT Asset Management e.g. CITAM or compliance is advantageous.
