Job Description
We are looking for a skilled Quadient Consultant with hands-on experience in customer communication management.
Key Requirements:
Strong experience in Quadient Inspire Designer, Interactive, and ICM for developing customer communications
Good understanding of Inspire Scaler and ticket-based communication creation using Quadient Interactive
Experience guiding business users/content authors on ticketing workflows
Knowledge of ADA compliance in correspondence development
Familiarity with application interfaces, APIs, microservices, and JavaScript
Understanding of integrations with Linux and Windows systems
Experience in version migrations (e.g., upgrading from older to newer Quadient versions)
Scripting knowledge: KSH, Bash, or Shell scripting
Quadient certification is a plus
Roles & Responsibilities:
Design, configure, develop, and support Quadient applications
Collaborate with product owners using agile methodologies to deliver business solutions
Participate in QA, UAT, and performance testing
Perform production technical checkouts and support issue resolution
Be ready to handle and resolve production incidents