Parent Relationship Manager

Job description:

Parent Relationship Manager (PRM)

Company: Orchids The International School – K12 Techno Services Pvt. Ltd.

Location: Coimbatore & Pollachi

Employment Type: Full-time

Experience: Freshers

About the Role

Orchids The International School is looking for confident, energetic and customer-focused candidates to join as Parent Relationship Managers (PRMs). The role involves managing parent enquiries, guiding families through the admission process, handling leads and building strong parent relationships.

Key Responsibilities

• Handle parent enquiries through calls, walk-ins, events and referrals.
• Conduct follow-ups and convert leads into admissions.
• Schedule campus visits and counselling sessions.
• Guide parents through the admission and documentation process.
• Build strong relationships with prospective and existing parents.
• Address parent queries and ensure a positive customer experience.
• Support admission and business development targets.
• Maintain lead information and follow-ups in CRM.
• Coordinate with Academic, Marketing and Operations teams.

Requirements

• MBA / B.E. / B.Tech / Any Bachelor's Degree
• Freshers are welcome to apply.
• Excellent English communication skills are mandatory.
• Strong interpersonal and customer-handling skills.
• Confident in speaking with parents and stakeholders.
• Target-oriented with good follow-up and negotiation skills.

Salary & Incentives

• MBA: 4.20 LPA Fixed + Up to 1 LPA Incentive | CTC up to 5.20 LPA
• B.E./B.Tech: 4.00 LPA Fixed + Up to 1 LPA Incentive | CTC up to 5.00 LPA
• Other Bachelor's Degree: 3.00 LPA Fixed + Up to 1 LPA Incentive | CTC up to 4.00 LPA

Why Join Us

• Structured training
• Performance incentives
• Career growth opportunities
• Exposure to K-12 education and admissions
• Opportunity to develop customer relationship and business development skills.

Interested candidates can apply with their updated CV or share your CV at [Confidential Information]

If you have excellent English communication skills, enjoy interacting with people and are driven to achieve targets, apply now to join Orchids The International School.