Job Description:Parent Relationship Manager
- Achieving Monthly and Annual Enrolment Targets, which have been finalized in consultation with Management
- Conceptualising & organising events and marketing campaigns to ensure footfalls
- Conducting Market Study & Research
- Manage the inquiry process and ensure effective closure
- To ensure the timely collection of fees for various school programs
- Constantly devise ways to increase parent satisfaction
- Resolve parent concerns and queries sympathetically and escalate them to the School Head as and when required
- Ensure timely submission of Daily, Weekly & Monthly reports
- Plan and ensure timely follow-ups for all sales and marketing activities
- Regularly update the information on the School App and website
- Liaise with vendors for materials and services required at school
- Handle administrative work related to admissions, withdrawals, and support all activities related to the management of children in school
- Build a bond between the School and the Parent Community
- Conducting events as and when required as per the Corporate Team guidelines
Desired Candidate Profile
- Graduate with 2-5 years experience in Hospitality / Sales / Marketing / Front Office
- Excellent communication skills, both written and oral
- A go-getter with a pleasing personality and good social skills
- Experience in an international pre-school segment will be an added advantage
Skills: conducting,management,events,sales,administrative,children,preschool,montessori,kindergarten,nursery,childhood,early childhood education,admin,administration,resolving issues,query,parent relationship management,parent relationship