Summary
Position Summary
Privlege Access Management (PAM) AM/ DM (T1) Technology & Digital Services , Deloitte Support Services India Private Limited
Organisation Summary
At Deloitte, we're all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Team Summary
In the CISO team we are results focused and believe in excellence in respect in all aspects of our work and interaction with each other. We make full use of technologies that help support different ways of working. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk.
We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If you would like to hear more about our flexible working arrangements, please let us know.
Location : Hyderabad
Work shift Timings :
- 9-hour shifts. Shift times will vary in accordance with business needs.
- Shifts (India time): 01:00 PM to 10:00 PM/ 2:00 PM 11:00 PM (IST) (Hybrid)
- The team members should be willing to work in a rotating shift.
- Working on USI holidays and oncall during weekends when there is a business requirement.
Role Description
The privilege access management (PAM) consultant will be responsible for working with the PAM Manager/Assistant Manager to maintain Deloitte UK's PAM solutions in accordance with the firm's IAM policies and standards
Specific Responsibilities
- Perform daily system health check to identify and remediate any issues reported
- Manage privileged accounts in the PAM Tool as per PAM policies i.e. onboarding and offboarding users and accounts, managing password objects and their compliance
- Experience on password upload utility for bulk onboarding of privileged accounts
- Perform ticket management, manage ServiceNow queue, act as first point-of-contact for the client (service leads and/or end users), and conduct issue resolution sessions
- Create and update documents like SOPs, runbooks, playbooks, end user guides, etc
- Support application patching for components and OS patching for vault following change management process
- Facilitating meetings, taking minutes and circulating promptly and tracking actions.
- Co-ordinating with vendor for the open cases and product related issues
Qualifications
Required:
- Degree in IT / computer science or information security
- Experience in IT security Operation role or similar
- Minimum 2 years of experience supporting privileged access management solutions (CyberArk/ Thycotic)
- Basic industry certifications desirable e.g. Security+, COMP TIA etc
- Good to have at least one PAM tool specific certification (e.g. CyberArk, Thycotic, BeyondTrust, etc.
- Develop automation and/or scripting to augment PAM solutions as required
- Highly self-directed, with keen attention to details
- Strong communication, project and time management skills
- Ability to effectively prioritise tasks in a high-pressure environment
- Flexible and adaptable in regard to learning and understanding new technologies
Preferred
- Experience of using PowerShell would be an advantage.
- LDAP query, SQL scripting will be an added advantage
- Experience working on CyberArk or any other identity security platform.
- Assist in the development of detailed design documentation and deployment and operational support.Identify specific issues with migration or other directory technologies and have a basic understanding of how they interface
- Ability to communicate technical information to less experienced or non-specialist people, both verbally and in writing
Preferred Certifications (not a pre-requisite for the role):
- Defender (CyberArk)
- Sentry
- ITIL Foundation, ITIL Service Operations
- Azure fundamentals and Administration
- Cloud Security fundamentals
- CISMP, COMPTIA S+
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 320660
