Summary
We are looking for a highly skilled Technical Architect / Subject Matter Expert (SME) in Packet Core Support with strong expertise in 4G/5G technologies. The ideal candidate will have deep technical knowledge, strong troubleshooting skills, and hands-on experience in cloud-based packet core deployments
Key Responsibilities
- Provide end-to-end support and architectural expertise for Packet Core solutions across 4G and 5G networks.
- Troubleshoot and resolve complex issues across multi-vendor telecom environments.
- Lead customer support and product support activities, ensuring high service availability and performance.
- Drive integration, onboarding, and deployment of Packet Core solutions in cloud environments.
- Analyze network issues using tools like Wireshark and other diagnostic utilities.
- Collaborate with cross-functional teams for seamless delivery and optimization of services.
- Ensure alignment with 3GPP standards and telecom best practices.
- Guide and mentor teams on advanced troubleshooting and architecture design.
Job Requirements:
- Strong understanding of 4G LTE and 5G architectures
- Expertise in Packet Core protocols and signaling
- Excellent troubleshooting and analytical skills
- Strong communication skills (written & verbal)
- Ability to work across multiple technical domains and stakeholders
