Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce CPQ
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. Daily activities also involve utilizing standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across various components. Collaboration with different teams to monitor system health and implement necessary adjustments is an integral part of the work routine.
Roles & Responsibilities:
- Expected to perform independently and become an subject matter expert.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into effective application configurations.
- Monitor application performance and troubleshoot issues to maintain optimal system functionality.
- Document configuration changes and maintain clear records to support knowledge sharing and future reference.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce CPQ.
- Experience with configuring and customizing Salesforce CPQ solutions to meet business needs.
- Familiarity with using APIs and integration techniques to connect Salesforce CPQ with other systems.
- Knowledge of low-code platforms and tools to enhance application functionality without extensive coding.
- Ability to manage application releases and perform system testing to ensure stability and performance.
- Strong problem-solving skills to identify and resolve configuration and operational issues efficiently.
Additional Information:
- The candidate should have minimum 3 years of experience in Salesforce CPQ.
- This position is based at our Chennai office.
- A 15 years full time education is required.
, 15 years full time education
