Job Description

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : SAP CRM Sales

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

We are looking for an experienced SAP S/4HANA Service Consultant to join our team for an ongoing SAP S/4HANA implementation project. The ideal candidate will have hands-on experience in configuring and implementing SAP S/4HANA Service (formerly Customer Service/CS module) with a solid understanding of the integration between SD, MM, and FICO modules.

Roles & Responsibilities:

Analyze business requirements and translate them into system solutions within the S/4HANA Service module.
Configure and customize SAP S/4HANA Service functionalities including service contracts, service orders, service notifications, warranties, and field service management.
Integrate Service module with SD, MM, and FICO.
Work closely with stakeholders to gather requirements and provide functional specifications.
Conduct workshops, training sessions, and support user acceptance testing (UAT).
Provide support during go-live and post go-live stabilization phases.
Prepare documentation (BPDs, FSDs, test cases, training manuals, etc.).

Professional & Technical Skills:

Strong functional knowledge of SAP S/4HANA Service (especially after ECC CS split into S/4 components).
Experience in Service Order Management, Service Contracts, and Service Billing.
Knowledge of SAP FSM (Field Service Management) or SAP CRM Service s a plus.
Understanding of technical objects, equipment, serial numbers, and warranties.
Familiarity with SAP Fiori apps related to service processes.

Additional Information: