Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : JavaScript

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing software releases to ensure smooth deployment and maintaining system stability throughout. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while ensuring compatibility and optimal performance. Collaboration with different teams to understand needs and provide effective application support is a key part of daily activities.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather requirements and implement application enhancements.
• Monitor application performance and troubleshoot issues to maintain high availability.
• Document configuration changes and maintain knowledge base for future reference.
• Assist junior team members by sharing knowledge and providing guidance when needed.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in JavaScript.
• Strong understanding of web technologies including HTML, CSS, and asynchronous programming.
• Experience working with APIs and integrating third-party services.
• Familiarity with low-code platforms and their application in customizing software solutions.
• Ability to troubleshoot and debug complex application issues effectively.
• Knowledge of version control systems and release management processes.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in JavaScript.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education