Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
As a Package Specialist with expertise in Siebel solutions, you will design, develop, and support Siebel-based systems. Your role involves defining system requirements, configuring Siebel applications, and implementing EAI/EIM solutions. Your primary responsibilities will include:
- Design and Develop Siebel Systems: Define system requirements, configure Siebel applications, and write scripts to meet business needs. Implement EAI/EIM solutions to integrate Siebel with other systems.
- Test Actuate Components: Test Actuate components to ensure seamless integration with Siebel-based systems.
- Configure Siebel Modules: Configure various Siebel modules, including Siebel Contact Center, Siebel Sales, Siebel Self-Service, Siebel Customer Order Management, and Siebel PRM.
- Implement Siebel Solutions: Apply expertise in Siebel solutions to implement and support Siebel-based systems.
- Support System Requirements: Support the definition of system requirements to ensure alignment with business objectives.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- Siebel Solution Expertise: Experience with designing, developing, and supporting Siebel-based systems, including defining system requirements and configuring Siebel applications.
- Scripting and Integration: Experience with writing scripts and implementing EAI/EIM solutions to integrate Siebel with other systems.
- Siebel Module Configuration: Experience with configuring various Siebel modules, such as Siebel Contact Center, Siebel Sales, Siebel Self-Service, Siebel Customer Order Management, and Siebel PRM.
- Actuate Component Testing: Exposure to testing Actuate components to ensure seamless integration with Siebel-based systems.
- Siebel System Implementation: Experience with implementing and supporting Siebel-based systems to meet business needs.
Preferred Technical And Professional Experience
- Extensive Siebel Module Knowledge: Experience working with various Siebel modules, including Siebel Contact Center, Siebel Sales, Siebel Self-Service, Siebel Customer Order Management, and Siebel PRM, is beneficial for this role.
- Advanced Scripting Skills: Exposure to writing complex scripts and implementing EAI/EIM solutions to integrate Siebel with other systems is preferred.
