Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You'll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your Role And Responsibilities
As a SuccessFactors professional for Time and Absence you will design, implement and deploy packaged software solutions that have been developed to accommodate unique IBM internal business and management processes, regulatory requirements and other business needs.
Roles And Responsibilities
- Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.
- Define business requirements and perform fit gap analysis between client requirements and Standard Success Factors Solution.
- Help clients understand alternatives for system configuration and design.
- Support in bug fixing and change request deployments.
- Recommend and implement SuccessFactors Time tracking standard solutions.
- Uses considerable judgment to determine solution and seeks guidance on complex problems. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels within IBM.
- System configuration in accordance with Solution Design & Configuration Workbook / Business Blueprint.
- Identify new business/technology environment opportunities, align processes to technology using world-class knowledge assets and experts, stay with customers through implementation and team with clients to provide lasting value.
- Work directly with internal country teams to implement, support, and integrate SuccessFactors Time and Absence solutions into IBM's business environments
- Provide delivery support for SuccessFactors Time and Absence applications
- Closely follow the strategic direction set by senior management when establishing near term goals.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
Minimum of 5 years relevant experience in SuccessFactors EC
- Must have relevant experience of application requirements gathering and design, configuration, including process mapping and gap analysis in Workday
- Minimum of 2+ years of experience in SuccessFactors EC Time / Time tracking .
Preferred Technical And Professional Experience
Certification in SuccessFactors – Employee Central / Time tracking
- Exposure to EC time sheet / Time tracking
- Understanding and application of Agile and Design Thinking Principles with Growth mindset.
