Job Description

JD: Minimum 8 years Experienced Business Analyst to support IT Asset Management (ITAM) and IT Operations Management (ITOM) initiatives. The role focuses on translating business requirements into actionable deliverables, enabling ServiceNow-driven transformation across CMDB, Discovery, Asset Lifecycle, and Operations processes. This position requires strong stakeholder engagement, deep understanding of ITAM/ITOM domains, and the ability to drive end-to-end delivery with a focus on data quality, governance, and operational excellence.

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