Package Consultant-Salesforce

As a Salesforce Consultant, you will serve as a client-facing practitioner who sells, leads, and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs, and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges, and develop a robust understanding of different industries.

Primary Responsibilities

• Innovative Salesforce CRM Solutions: Collaborate with clients and the development team to design and implement creative solutions with Salesforce CRM Applications.
• Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand clients business challenges and address them with solution architecture.
• Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.

Required Education

• Bachelor's Degree

Preferred Education

• Master's Degree

Required Technical and Professional Expertise

• 5+ years of hands-on experience in Salesforce development, including LWC and Apex.
• Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS.
• Expertise in Apex programming, including classes, triggers, and batch processing.
• Experience working with Salesforce APIs (REST/SOAP) and integrations.
• Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets.

Preferred Technical and Professional Experience

• Experience with Aura Components (though the primary focus is LWC).
• Knowledge of Salesforce Experience Cloud (Communities).
• Experience with Salesforce Flows, Process Builder, and declarative automation.