Requirements Gathering and Analysis:
- Elicit, analyze, and document business requirements from stakeholders.
- Conduct interviews, workshops, and surveys to understand needs.
- Translate business needs into functional and technical specifications.
Process Analysis and Improvement:
- Evaluate existing business processes and systems.
- Identify inefficiencies, bottlenecks, and opportunities for improvement.
- Develop and implement new or improved processes and procedures.
Data Analysis and Reporting:
- Collect, analyze, and interpret data to identify trends and insights.
- Create reports, dashboards, and visualizations to communicate findings.
- Use data to support business decisions and track performance.
Solution Design and Implementation:
- Research and evaluate potential solutions to address business needs.
- Develop business cases and cost-benefit analyses.
- Collaborate with cross-functional teams to implement solutions.
Stakeholder Management:
- Communicate effectively with stakeholders at all levels of the organization.
- Manage expectations and ensure alignment on project goals.
- Facilitate discussions and gather feedback to ensure solutions meet business needs.
Continuous Improvement:
- Monitor and analyze business performance to identify areas for ongoing improvement.
- Stay up to date with industry trends and best practices.
- Promote a culture of continuous improvement within the organization.
Identifying AI Opportunities:
- Analyze business processes and data to pinpoint areas where AI technologies can enhance efficiency, productivity, and decision-making.
- Analyze the potential impact of AI technologies on business operations and decision-making, ensuring that AI initiatives are effective and sustainable.
- A good understanding of Generative AI and Agentic AI technology like Microsoft co-pilot, Service Now and other AI products.
Essential Requirements
Education & Qualifications
University degree in computer sciences, business or similar
Experience
- Mandatory Skills : 10+ Yrs of Strong knowledge of Workday HCM Core, Recruitment, Compensation and Talent as a solution architect.
- Desirable Knowledge of Service now, Corner Stone on Demand, Workforce time and absence solution.