Job Description

Job Title: P&C Insurance

Shift: US Shift

Location: Noida

Policy Administration – P&C Auto

The incumbent should have extensive experience in Property & Casualty Insurance incl. Auto Insurance and should be well versed with the business terminologies of P&C Insurance in US. The position is for someone who has managed a 100 - 200 member teams, delivering successful outcomes in complex backend processes in P&C insurance. The incumbent should be very well versed with end-to-end P&C Insurance Value chain.

Primary Responsibilities

Team Handling
Handle a team of 200+-member team, including SMEs, leads and managers
Effectively monitor the team's performance
Mentor team and middle management in complex and business situations
Should be to strategically plan team structures for better business outcomes
Track team's performance through intelligent reporting
Resolve team's issues in a timely manner and motivate team to deliver in a highly complex and dynamic environment
Should be able to convey leadership messaging
Growth centric approach and continue to do account mining
Should be in position to manage P&L for the manage account
Able to work in complex environments and should be able to multitask
Prepare executive dashboards for monthly and client reporting
Be able to prepare and run presentations in boardroom, Executive presence
Track and report Risk and Compliance matters promptly
Excellent leadership, facilitation and conflict resolution
Excellent in logical and reasoning skills, ability to analyse the requirements
Be innovative, open minded and progressive in thinking
Can coordinate and do follow ups with stakeholders and the executive level
Excellent communication skills, both written and verbal
Provide extended support to our Sales and Solutions teams in new business deals
Respond to RFP/RFIs
Should be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and Outlook
Understands the business use of automations methodologies like – RPA/AI/Gen AI

Required Skills

16+ years experience in the P&C Auto US insurance industry
Should have managed and have good knowledge of the P&C Insurance incl. Auto value chain and its sub processes including and not limited to –
Triaging Process, Underwriting Support and Policy quote generation, Policy Amendments, Claims Processing, Compliance, Data Analysis and Reporting
Process Improvement: Identified opportunities for process enhancements within policy administration workflows, implementing innovative solutions to improve efficiency and accuracy leveraging new technologies
Ability to multitask and handle multiple work types
Ability to adapt quickly in a fast-paced, ever-changing environment
Experience working with customers digitally
Good understanding of business finance
Excellent time management skills
Superior and demonstrated ability to communicate clearly, professionally, and effectively in writing
Ability to apply initiative and judgment to define and perform complex tasks and see the bigger picture
Excellent team player; proven ability to apply innovative ideas and critical thinking

Qualifications:

Minimum bachelor's degree/management degree
Excellent communication skills – verbal and written
Good understating of MS tools – Excel, Word & PowerPoint
Problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Ability to handle sensitive and confidential information with integrity