About the Role :
We are looking for a Counsellor - UK/Europe for our Kolkata Branch - WFO.
You will work with the leadership team and counsellors to drive numbers and fuel yours and Leap's growth.
The charter for this role will include :
- Meet Allotted Team targets ( Leads, Applications & Visas)
- Contribute in developing a strong & efficient counselling team
- Resolve escalations and ensure a smooth student journey
- Conduct Training sessions & help build a world-class team of counsellors
- Maintain high Satisfaction Ratings
- Report & Data Management
- Implement Organisational Values, Goals & objectives within the team
- Collaborate with internal & external stakeholders to achieve set targets
- Pipeline forecast & Management
- Identify, analyse and rectify operational issues in coordination with immediate supervisors
Ideal Persona would :
- The candidate should be from Counseling Industry (Mandatory)
- In-depth knowledge of UK/Europe
- 1+ Years of experience in study abroad.
- Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines
- Experience in Shortlisting universities based on student profiles & preferences
- Experience in working with CRMs is desirable.
- Proficient with MS Office and other Web Conferencing tools.
If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.
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