Company Description Valion is India's first Private Real Estate Family Office (P.R.E.F.O) with over a decade of experience and a presence in Gurgaon, Mumbai, Bangalore, and Singapore. The group serves more than 2,000 high-net-worth families in India and abroad, managing investments and assets worth over INR 4,000 crores. Valion has expanded its offerings with PropCare, a property management brand focused on owners with multiple assets or those living away from their investment locations. It also operates myfollo, a real estate portfolio management portal that provides property advisory for both investors and end users. Together, these platforms offer comprehensive, professional real estate solutions, giving team members exposure to a sophisticated and growing client base.
Role Description The Outreach Co-ordinator – B to C Sales is a full-time, on-site role based in Gurugram. This role involves engaging directly with individual property owners and potential investors, explaining Valion's services, and guiding them through the onboarding process. The Outreach Co-ordinator will conduct local outreach campaigns, participate in events, and build relationships with residential communities and real estate networks to generate leads. Daily responsibilities include meeting prospective clients, conducting needs analysis, coordinating property advisory discussions with internal teams, and maintaining accurate records in CRM tools. The role also includes handling client queries, ensuring a positive customer experience, and supporting training or information sessions for clients and community partners.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact confidently with clients and stakeholders.
- Candidates should possess Community Outreach and Training skills to organize local initiatives, presentations, and engagement activities.
- Candidates should possess Research skills to understand market trends, local property dynamics, and client requirements.
- Candidates should possess basic sales and negotiation skills, with the ability to convert leads into long-term client relationships.
- Relevant experience in B to C sales, real estate, financial services, or client-facing roles is preferred.
- Ability to work on-site in Gurugram, manage field activities, and maintain accurate documentation and reporting.
- Comfort using CRM systems and common office productivity tools; ability to learn new platforms quickly.
- Bachelor's degree in business, marketing, real estate, or a related field is beneficial but not mandatory for strongly experienced candidates.