Outlet Manager

Umisushi is going halal!

Job Scope

• Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
• Oversees smooth operations of up to 3 outlets
• Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
• Perform food quality and customer service checks
• Be knowledgeable in MOM regulations and laws
• Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
• Reduce operating cost and wastage, increase profitability through proper cost cutting measure
• Analyse monthly P&L and take actions for improvement of results
• Ensure accuracy in petty cash claims and maintain accurate records
• Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
• Ensure all cash takings of outlets are promptly deposited
• Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
• Conduct monthly stock checks and take of all inventories
• Conduct staff training at outlets
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
• Conduct performance appraisal for all staff
• Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
• Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
• Handle customer feedbacks and complaints.
• Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
• Ad-hoc duties as assigned.

Requirements

• Experience in supervising, training staff and team building
• Good interpersonal and communication skills
• Good organizational and time management skills