Otc(Order to cash)

Description

We are seeking a detail-oriented OTC Collection Specialist to join our finance team in India. The ideal candidate will be responsible for managing the collections process, ensuring timely payments from customers, and resolving any disputes that may arise.

Responsibilities

• Manage the end-to-end Order to Cash (OTC) process, ensuring timely collections and resolution of disputes.
• Communicate with customers via phone, email, or in-person to ensure timely payments and to resolve any outstanding issues.
• Maintain accurate records of customer interactions, payment histories, and disputes.
• Collaborate with internal teams such as sales, finance, and customer service to ensure smooth order processing and collections.
• Prepare regular reports on aging receivables and collection performance for management review.
• Identify and escalate potential credit risks and customer issues to management.

Skills and Qualifications

• 1-3 years of experience in OTC collections or accounts receivable roles.
• Strong understanding of the Order to Cash process and related financial principles.
• Proficient in accounting software and Microsoft Office Suite, particularly Excel.
• Excellent communication and negotiation skills to manage customer relationships effectively.
• Ability to analyze data and prepare reports for management.
• Detail-oriented with strong organizational skills to manage multiple accounts and tasks efficiently.
• Knowledge of relevant laws and regulations regarding collections and credit management.