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1-3 Years
1.5 - 3.5 LPA
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Job Description

Description

The Order to Cash (OTC) position is responsible for managing the end-to-end process of customer orders, ensuring timely delivery, accurate billing, and excellent customer service.

Responsibilities

  • Manage and process customer orders and transactions efficiently.
  • Ensure accurate billing and invoicing for all orders.
  • Communicate with customers regarding order status, delivery schedules, and any issues that may arise.
  • Collaborate with cross-functional teams to resolve order-related queries and concerns.
  • Maintain accurate records of customer interactions and transactions.

Skills and Qualifications

  • 1-3 years of experience in order to cash (OTC) processes or related fields.
  • Strong analytical and problem-solving skills.
  • Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

More Info

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About Company

Diensten Tech Ltd (DTL) is a leading IT service organization dedicated to delivering high-quality solutions across Professional Services, Corporate Training, Digital Content Solutions, and Managed Services. We help businesses accelerate digital transformation through skilled software engineers, flexible engagement models, and tailored technology solutions. Our Corporate Training division develops workforce capabilities in emerging technologies, enabling organizations to build smarter, future-ready teams. Our Digital Content Solutions provide scalable learning experiences through custom eLearning, gamification, and interactive content designed to address critical learning needs. With Managed Services, DTL oversees specialized applications, enhancing end-user capabilities while allowing internal IT teams to focus on strategic priorities. Through seamless execution and long-term partnerships, we consistently deliver measurable value to our clients.

Job ID: 152210473

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