Job Description

Core Responsibilities

Rate & Inventory Management:

Update and manage daily room rates across all distribution channels (OTAs, website, and other platforms).
Ensure correct inventory availability and avoid overbooking or under-selling situations.
Maintain rate parity across all channels. • Channel Management:
Manage OTA platforms (such as MakeMyTrip, Goibibo, Booking.com, etc.) including rate updates, offers, and content checks.
Monitor OTA performance and highlight any discrepancies or issues.
Ensure all listings, images, and descriptions are updated and accurate. • Reporting & Data Analysis:
Prepare daily, weekly, and monthly reports on Occupancy, ADR, and RevPAR.
Track competitor pricing and share regular insights.
Identify trends and highlight low-demand dates for corrective action.

Booking & Reservation Support:

Coordinate with reservations/front office teams for booking accuracy and inventory updates.
Handle modifications related to rates, availability, and restrictions. • Offer & Promotion Execution:
Upload and manage promotions, discounts, and packages on OTAs and direct channels.
Assist in implementing pricing strategies as guided by the Revenue Manager. • F&B Revenue Optimization:

Collaborate with the F&B team to design and execute revenue-generating promotions (e.g., happy hours, meal packages, upselling strategies).

Review & Content Monitoring:

Track guest reviews on OTA platforms and inform the team about negative feedback.
Ensure quick updates on content, amenities, and policies across all platforms.

Coordination & Communication:

Work closely with Sales, Front Office, and Marketing teams for smooth operations.
Escalate issues related to pricing, system errors, or booking discrepancies.