Role and Skill: Order To Cash - Team Member
Experience: 1 year to 3 years
Job Location: Chennai
Shift: 24x7
Job Qualification:- Any Finance GraduateCA / ICWA (Inter) / MBA finance / M.Com
Responsibilities -
- Process and validate customer orders in the system
- Generate and send invoices accurately and on time
- Track outstanding invoices and follow up for payments
- Perform collections through calls and emails
- Apply customer payments and reconcile accounts
- Handle billing queries and resolve disputes
- Maintain accurate accounts receivable records
- Support month-end closing and reporting
- Ensure compliance with policies and SLAs
- Identify and suggest process improvements.
Skills & Experience -
- The Process Associate O2C is responsible for supporting the end‑to‑end Order‑to‑Cash cycle, ensuring accurate and timely processing of customer orders, invoicing, collections, and cash application.
- The role aims to optimize cash flow, maintain high levels of customer satisfaction, and ensure compliance with organizational policies and financial controls.
- The associate plays a key role in executing transactional activities, resolving customer queries, and supporting process efficiency through adherence to SLAs, quality standards, and continuous improvement initiatives.
