Summary:
The position focuses on the Order-to-Cash (O2C) process, including payment reconciliations in Oracle and invoice validation and checks in Salesforce.
Responsibilities:
- Understand and ensure compliance with industry regulations and company policies.
- Perform assurance programs with ongoing checks on sales processes.
- Collaborate with different departments to ensure seamless communication and coordination.
- Maintain accurate and up-to-date documentation of operational procedures and policies.
- Generate and analyze reports on operational performance for management review.
- Evaluate and revise operations and procedures in response to organizational change.
- Streamline and optimize operational processes to improve efficiency.
- Maintain strict confidentiality.
Requirements:
- Bachelor&rsquos degree in business administration, operations management, or a related field.
- 2-3 years of prior experience in operations roles, with a focus on Order-To-Cash (OTC) process.
- Ability to work collaboratively in a team environment.
- Flexible to work with global offices across several time zones.
Required Skills:
- Hands-on experience with Salesforce and Oracle.
- Basic to moderate proficiency in Excel.
- Strong exposure to Order-to-Cash (O2C) processes.
- Excellent communication skills.
Preferred Skills:
- Experience in Cash Applications.
- Strong networker across relevant stakeholder base with the ability to listen, build common ground, and influence others.
- Strong interpersonal skills and the ability to work cross-functionally in a matrix organization.
- Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity.
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