Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.
Note: This role requires working various shifts (early morning, late evening, night shifts) as we are part of a global shared services team and support all regions.
About Yahoo
Yahoo serves as a trusted guide to hundreds of millions of consumers globally with its portfolio of iconic brands, including Yahoo News, Yahoo Finance, Yahoo Sports, Yahoo Mail, Yahoo Search, and many more. For brands and agencies, Yahoo Advertising offers omnichannel solutions, premium content, and powerful cross-channel data to engage audiences and deliver results.
A Little About US
The Order to Cash (OTC) process at Yahoo is very critical considering the importance of managing working capital and complex regulations across the globe along with maintaining healthy customer relationships. We partner with a variety of teams such as Sales, Sales Operations, Legal, Tax, Accounting, Audit, Treasury and Corporate Applications teams to make sure the Order to Cash operations are running efficiently and effectively, contributing to the overall success of Yahoo. Customer interactions and relationships play a key role in achieving the objectives of this function, as well as adherence to internal controls, processes and policies, and adherence to applicable regulatory compliance.
The Order Quality Analyst is part of the OTC team, which is responsible for all the activities related to delivering services to, and collecting payment from, our customers. Five primary teams make up the OTC department - Credit Assessment, Order Quality, Billing, Collections and Cash Application. The faster and more efficient our ordering process is, the happier and more loyal our customers will be to Yahoo and the company's future revenue growth. This role has a direct impact on revenue, client relationships and the perception clients have of Yahoo.
We work hard, we work smart and we like to have fun along the way! We are proud of our culture where employees feel valued for their work and their accomplishments.
A Lot About You
We are looking for someone who is detail oriented and has an analytical mindset with a problem-solving attitude. He/she must be able to work independently and also collaborate with others through strong communication and interpersonal skills. He/she has an understanding of basic accounting principles, systems and processes, which is critical for day-to-day activities and the integrity of our financial data. The ability to prioritize work, juggle multiple tasks and meet deadlines are some of the qualities we are looking for in a potential Yahoo.
Yahoo is a large company with complex challenges and lots of opportunities, and we are looking for someone who gets excited about new projects and can use their experience to establish new processes, incorporate new products into existing workflows, identify solutions, etc.
Your Day
- Build strong relationships with partnering teams to achieve overall Order to Cash process efficiency
- Read and understand contracts to ensure legal language complies with all internal rules and regulations
- Collaborate with the Legal, Revenue Accounting and Revenue Controllership teams to ensure full understanding and implementation of revenue recognition and revenue assurance principles
- Review new sales orders and revisions to ensure data integrity and adherence to Yahoo's quality and compliance standards
- Train Sales and Account Management personnel on quality standards, approved legal language and process workflow considerations, which may result in client-facing interactions
- Interpret and implement new quality assurance processes and standards as new products are onboarded, which can often require partnering with OMS Administrators and/or Corporate Applications
- Support the adoption of new company initiatives by participating in user acceptance testing for updated systems, processes, and products
- Perform internal and SOX compliance testing, including population reporting, sample support pulls and walkthroughs of audit documentation with internal and external auditors
- Evaluate audit findings and implement appropriate corrective actions, as needed
- Relentless Process Improvement Focus - must have proven experience improving processes resulting in time/cost savings, system/process efficiency or identification of reporting gaps that limit the effectiveness of current quality control measures
- Create/update process documentation as Yahoo processes and products evolve
- Relentless focus on process improvement
You Must Have
- Bachelor's Degree or equivalent
- 3 - 5 years experience in Order to Cash
- Experience reviewing/interpreting legal contracts, including financial details and terms & conditions
- Proven experience working with key controls, internal/external auditors, populations, support and SOX testing
- Must have a clear understanding of the order committal process, including revenue recognition related issues
- Previous relevant experience with full ownership of end to end processes required
- Proven experience in managing heavy workloads, complex functions and a changing environment
- Meticulous attention to detail
- Proficient with Google Suite products
- Knowledge of large order and invoicing systems (Oracle, Salesforce, etc.) preferred
- Previous experience with online advertising preferred
Important notes for your attention
Applications:
All applicants must apply for Yahoo openings direct with Yahoo. We do not authorize any external agencies in India to handle candidates applications. No agency nor individual may charge candidates for any efforts they make on an applicant's behalf in the hiring process.
Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you. Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.
Offer Distributions:
Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.
Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don't require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you'll be given notice to make arrangements.
If you're curious about how this factors into this role, please discuss with the recruiter.
Currently work for Yahoo Please apply on our internal career site.
