Order Entry Specialist

Role Overview

We are looking for a sharp, detail-oriented Order Entry Specialist to join our Artwork Services team. In this role, you will bridge the gap between client requests and our creative production team. You willbe responsible foraccurately capturing order details, communicating specifications via email, and ensuring our artists have exactly what they need to succeed.

The ideal candidate is aquick learnerwith a strong aptitude for logic and processes,possessesexcellent English communication skills, and takes pride in writing flawless professional emails.

Key Responsibilities

1. Order Processing & Management

• Enter high volumes of artwork orders into our internal system with high accuracy.
• Review incoming client requests to ensure all necessary specifications (dimensions,colors, file formats, instructions) are present.
• Identifymissing or confusing information and proactively resolve it before passing the order to the design team.
• Manage strict deadlines and prioritize urgent orders effectively.

2. Client & Internal Communication

• Compose clear, grammatically correct, and professional emails to clientsregardingorder queries, status updates, or approvals.
• Collaborate with the Artwork/Design team to clarify technical instructions.
• Act as a first point of contact for administrative queriesregardingartwork projects.

3. Process Adherence

• Quickly master our proprietary Order Management System.
• Maintain organized digital records and file paths.
• Perform quality checks on data entry to minimize errors and rejections.

Candidate Requirements

Education & Experience

• Bachelor's degree in any field.
• 02 years of experience in data entry, customer coordination, or back-office operations (Freshers with high aptitude are welcome to apply).

Essential Skills

• English Proficiency:Excellent verbal and written Englishismandatory. You must be able to draft professional business emails without grammatical errors.
• High Aptitude:Ability to think logically and understand complex instructions. We are looking for someone whoanalysesdata rather than just copy-pasting it.
• Tech-Savvy & Fast Learner:You must be comfortable using computers and able to learn new software and workflows very quickly.
• Attention to Detail:In Artwork Services, a small typo can ruin a design. You must be highly observant.

BehavioralAttributes

• Strong communicationskills.
• Patience and the ability to work under pressure.
• Proactive attitude (asking questions when unsure rather than guessing).

What We Offer

• A supportive training environment to help you learn our systems.
• Exposure to the creative and artwork industry.
• Opportunity for growth within the operations or project management teams.