Department: Information Technology
Location: Bangalore, India
Description
Knowles is a market leader and global provider of advanced micro-acoustic microphones and balanced armature speakers, audio solutions, and high-performance capacitors and radio frequency (RF) filtering products, serving the MedTech, defense, consumer electronics, electric vehicle, industrial, and communications markets. Our focus on the customer, combined with unique technology, proprietary manufacturing techniques, and global operational expertise, enables us to deliver innovative solutions across multiple applications. Knowles, founded in 1946 and headquartered in Itasca, Illinois, has approximately 7,000 employees at facilities located in 13 countries around the world.
At Knowles, we are committed to engineering a better tomorrow through the actions we take on a daily basis. We believe that our focus on ethical, socially responsible, and environmentally sustainable behavior guides our decision-making processes and helps keep us accountable. Visit us at knowles.com
The Oracle Supply Chain business analyst position combines business knowledge and an understanding of the inner-workings and configuration options of multiple Oracle Supply Chain modules. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. This role will facilitate and improve communication between business and technical resources.
Process Improvement Responsibilities
- Provide process recommendations to address and resolve business issues for a specific business group
- Recommend business process improvements, design processes, provide solutions using Oracle ERP
- Research tools to identify those that can best help serve the needs of clients
Operations Support
Under the direction of the Supply Chain Business Systems, perform the following responsibilities on-going for production support in specific geographic areas of Knowles:
- Provide production Support and Administer Oracle ERP modules Oracle Process Manufacturing, Oracle Process Costing, Accounts Receivable, Accounts Payable, General Ledger
- Knowledge of Oracle modules Order Management, Shipping, Purchasing, Inventory.
- Provide Customer Master, Pricing Support for Finance, Sales & Marketing team.
- Gather new process changes, reporting requirements, perform feasibility analysis and provide recommendations
- Work on prioritized requests, develop functional design documents, create test plans, work with development team in developing, perform regression testing, conduct user acceptance testing and training
- Elevate issues and concerns to the USA based Senior Director Global Business Systems
- Participate in developing and executing Oracle training programs to increase Oracle awareness in the regions
- Participate in implementation, testing and training of Oracle software upgrades
Experience and Skills Required.
- 10+ years Oracle application experience with the following Oracle modules:
- Order Management
- Shipping
- Purchasing
- Inventory
- Discrete Manufacturing
- Planning
- Item / BOM / Routing
- Forecasting
- Expertise with configuration and setups for Oracle ERP modules
- Must have completed at least 2 full Oracle ERP implementations from beginning to end as either a business analyst or a functional leader implementing Oracle ERP modules.
- 5+ years prior experience in lead support of software applications.
- Demonstrated skill in preparation and maintenance of implementation documents.
- Knowledge and familiarity in underlying Oracle ERP applications database architecture, as well as Oracle database and development tools (PL/SQL, SQL Plus, Forms, Reports).
- Working knowledge of software development and support methodologies.
- Proficient in Oracle AIM methodology
- Must be proficient in running SQL scripts for data analysis and validation
- Must be proficient in Oracle Discoverer and BI tools
Personal Attributes
- Strong written and oral communication skills
- Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
- Strong systems/process orientation with demonstrated analytical thinking, organizational skills and problem solving skills
- Ability to work in a team-oriented, collaborative environment
- Willingness and ability to train and teach other developers
- Ability to facilitate meetings and follow up with resulting action items
- Ability to prioritize and execute tasks in a high-pressure environment
- Strong presentation and interpersonal skills
- Ability to work effectively in a multi-cultural environment, and to lead and influence cross organizationally with and without direct authority
Formal Education
1. Bachelor degree in related field or equivalent experience.
