Responsibilities :
Lead technical development and support for Oracle Retail SIOCS/MFCS/RPAS
Design, build, and maintain SIOCS/MFCS/RPAS configurations and customizations on integrations
Manage integrations between SIOCS/MFCS/RPAS and systems like POS, Merchandising, ERP, and WMS
Act as the technical escalation point for production issues
Support deployments, upgrades, and environment releases
Analyze issues, perform root cause analysis, and provide permanent fixes
Coordinate with business users, functional consultants, and Oracle support teams
Guide and mentor junior team members
Additional Responsibilities:
Experience in Oracle Retail SaaS / Cloud implementations
Exposure to luxury or large retail enterprises
Experience working in 24x7 support models
Technical and Professional Requirements:
Strong experience with Oracle Retail SIOCS/MFCS/RPAS
Good understanding of store inventory and retail operations
Experience with Oracle Retail ecosystem (RMS, SIM, Xstore preferred)
Knowledge of integrations, APIs, batch jobs, and interface monitoring
Proficiency in SQL, Unix/Linux, and troubleshooting logs
Experience working in production support / AMS environments/implementation
