System Administration:
- Manage and maintain the NetSuite ERP system, ensuring optimal performance and uptime.
- Perform regular system audits, data integrity checks, and backups.
- Implement and maintain security roles and permissions.
Configuration and Customization:
- Configure NetSuite to meet business requirements, including creating custom fields, records, forms, and workflows.
- Develop and implement custom scripts (SuiteScript) to automate processes and improve system functionality.
- Customize dashboards and reports to provide actionable insights for stakeholders.
User Support and Training:
- Provide end-user support, troubleshooting issues, and resolving system-related problems.
- Conduct training sessions and create documentation to assist users in effectively utilizing the system.
- Act as a liaison between users and NetSuite support for any escalated issues.
Data Management:
- Oversee data migration, data imports, and data integrity within the system.
- Manage data cleanup projects and ensure data accuracy and consistency.
- Develop and maintain integrations with other business systems as needed.
Process Improvement:
- Identify opportunities for process improvement and automation within NetSuite.
- Collaborate with cross-functional teams to streamline workflows and enhance system efficiency.
- Implement best practices and ensure compliance with industry standards.
Reporting and Analysis:
- Create and maintain custom reports, saved searches, and dashboards to support business needs.
- Analyze system usage and performance to identify trends and areas for improvement.
- Provide regular updates and reports to management on system status and projects.
Qualifications:
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
- 4+ years of relevant experience as a NetSuite Administrator.
- Strong understanding of NetSuite ERP modules and functionality.
- Proficiency in SuiteScript, SuiteFlow, and SuiteAnalytics.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- NetSuite Administrator Certification is preferred.
